#clientexperience

Client’s Expectations Vs Reality: Have you Met the Mark?

Want a little insider’s tip? What YOU are putting out there from the second they first interact with your business (usually online) is alrea

There's nothing worse to your business reputation than trying to make up policies on the fly that your client is completely unaware of,

It benefits the clients to know what they should and should not do to ensure their lashes remain "fleeky" at all times and you est

Please do not make firing clients a common practice! If you have a clientele full of crabby people you can't stand working on, the probl

Where do you even begin when trying to establish your pricing? Do you go cheap to get a lot of clients cause your desperate to fill your sch

Being able to communicate with your clients outside of your treatment space is key on keeping them informed of all the fun, exciting or impo

Increasing your speed of application allows you to fit more clients in a day (or go home earlier!) and maximizes the money you can make!

Don't let client's perception of "expensive" or "too much" sway what you're worth. To some, a new BMW is exp

Be very intentional in who your target client is before you start the hustle and spreading the word about your services.

Happy Halloween! In keeping with Halloween let's talk about the client experience and… Candy! Watch this video to see how evoking an...